Privacy policy

Effective Date: 10th July 2025

1. Introduction

This Privacy Policy outlines how Koifluence LLC “we,” “us,” or “our” collects, uses, and protects your information when you visit our website koifluence.com. We are committed to ensuring that your privacy is protected, and this policy explains our practices regarding your personal data.

2. Information we collect

We collect the following types of information when you visit our website:

3. Handling of information from inquiries

When you contact us via email or the contact form, we may collect the following information:

This information is securely transmitted from our website to our processing environment hosted by IONOS. We have a Data Processing Agreement (DPA) in place with IONOS for their hosting services. No personal data is stored or logged on this intermediary environment. The collected information is then sent to and stored in Zoho Mail (using EU data servers). This information will only be used to respond to your inquiries, fulfil your requests, or provide the requested services, and will not be used for any other purpose.

We rely on the following legal bases for processing personal data:

5. Data retention

Information from inquiries is retained for the period necessary to respond to the inquiry, and then appropriately deleted. Anonymised analytics data collected via Matomo is retained for statistical purposes as long as it is relevant for understanding website trends.

6. Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Given that we only log anonymised IP addresses and do not use cookies for analytics, we do not maintain any other data that could directly identify you. Therefore, access to specific personal data may not be possible.

7. Data sharing and transfers

We do not share your data with third parties except as required by law or to fulfil our legitimate interests. For website analytics, as Matomo is self-hosted, your data is not shared with third-party analytics providers. Counter.dev also does not collect personal data for sharing. All personal data processing occurs exclusively within the European Union.

8. Data security

We take appropriate security measures to protect against unauthorised access, alteration, or destruction of personal data. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your information.

9. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact us

If you have questions about this Privacy Policy, please contact us at: